Package Zen

Free Trial Setup: Contact Information

  • Your Name*
  • Your Work Email*
  • Your Phone Number*

We never share your information and will only contact you if we need to better understand how your receiving process works.

Package Zen is a professional tool for people who need to manage inbound deliveries as part of their jobs. As a result, we'll need your professional email address to set up a trial account. If your property uses a free email service (for example if your email ends in @gmail.com, @hotmail.com, @yahoo.com etc...) we'll need to confirm your email address before getting started.

Free Trial Setup: Location Details

  • Your Company or Organization Name*
  • Receiving Address*

Street Address
Street Address Line 2
City
State / Province
Zip Code
Country*
(Select from list)

We need your actual receiving address. This is how Package Zen detects who an item was sent to.

  • What type of property is this location?*

    • Corporate Office
    • Data Center
    • Residential Community
    • Warehouse
    • Hotel or Resort
    • Conference Center
    • CoWorking Space
    • Medical Facility
    • Other

  • At which locations within your property are items initially received (check all that apply)*

    • Front Desk / Reception
    • Mailroom
    • Loading Dock
    • Security Desk
    • Other

Free Trial Setup: Delivery Volume

  • About how many deliveries did you receive on your busiest day ever?* Not sure how many deliveries you receive? Type NOT SURE

    A best guess is all we need!

  • On a "normal" day, about how many deliveries do you receive?* Not sure how many deliveries you receive? Type NOT SURE

    A best guess is all we need!

Notifications Settings

  • Would you like to send notifications after you log new deliveries?*

    • No, we don't need to notify recipients.
    • Maybe at some point in the future, but not during the trial period.
    • Yes, but I'd like to test out a few items before setting up notifications.
    • Yes, and I will not be able to log any items until notifications are set up.
    • I'm not sure.

  • How would you like to send notifications (check all that apply)

    • Email
    • SMS
    • Slack
    • Other

Receiving Settings

  • How do items you receive get to the recipient?*

    • All items are delivered internally by the receiving staff
    • Most items are delivered internally by the receiving staff
    • Some items are delivered but some are picked up by recipients
    • Most items are picked up by recipients
    • All items are picked up by recipients
    • I'm not sure

  • Do you need to track when items are delivered internally or are picked up by the recipient?*

    • Yes, we need to know where every item ended up.
    • No, we don't track when every item leaves our custody.
    • I'm not sure.

  • Can people retrieve their items when staff are not present?

    • Never
    • Sometimes
    • Always
    • I'm not sure

Finish Trial Setup

Hi there,

It looks like you're signing up for a new trial account at WeWork.

WeWork already has an account with over 300 locations using Package Zen.

If you need to get staff access to Package Zen at a WeWork location that is already using Package Zen, you can do so via the Package Zen dashboard. Please have another Community Team member show you how to use the Shared Building Account to manage your location.

If Package Zen is not yet set up at your location, please email help@packagezen.com and our support team will get your location onboarded.

If you are at a newly opened building and need access to your Building Account, please contact your BOL who has detailed instructions on next steps.

Should you have any other questions please email us at help@packagezen.com.

Thanks!

The Package Zen Team